Tangled Trails Gear
Tangled Trails Gear
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Welcome

There's much to see here. So, take your time, look around, and learn all there is to know about us. We hope you enjoy our site and take a moment to drop us a line.

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Frequently Asked Questions

🛒 Orders & Shipping

Q: How long does it take to process and ship my order?

 A: We typically pack and ship orders within 1–2 business days. You'll receive a tracking number as soon as your gear hits the trail. 

Q: Do you offer expedited shipping?

 A: Yes! You’ll see expedited shipping options at checkout. If you're in a rush, we recommend 2-Day or Overnight shipping for guaranteed delivery. 

Q: Where do you ship?

 A: We currently ship within the U.S. only, but we’re working on expanding our reach for our global trail buddies. 


🔁 Returns & Exchanges

Q: What’s your return policy?

 A: You have 30 days from the date of delivery to return unused gear in its original condition. See our Return Policy for full details. 

Q: How do I start a return?

 A: Just email us at christina@tangledtrailsgear.com with your order number and reason for return. We’ll walk you through the process — no stress. 


🎒 Product Questions

Q: Are your products field-tested?

 A: Yep — we only offer gear we’d use ourselves. Whether it’s tents, stoves, or water bottles, everything is chosen for reliability and adventure-readiness. 

Q: Do you offer gift cards?

 A: We sure do! Digital gift cards are available in multiple amounts and delivered by email — perfect for campers, hikers, or the gear-obsessed. 


🧭 Account & Orders

Q: Do I need an account to order?

 A: Nope! You can check out as a guest. But creating an account lets you track orders, save your trail favorites, and make future checkout quicker. 

Q: I made a mistake in my order — can I fix it?

 A: Reach out to us ASAP at christina@tangledtrailsgear.com. If your order hasn’t shipped, we’ll get it sorted out right away. 


🕯️ General Info

Q: Where is Tangled Trails Outdoor Gear based?

 A: We're proudly rooted in Calhan, Colorado — right in the heart of cattle country and wide open spaces. 

Q: How do I contact you?

 A: You can reach us anytime at christina@tangledtrailsgear.com or through the chat widget on our site. We’re usually quick to respond during business hours. 

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Tangled Trails Outdoor Gear

(719) 229-9416

Copyright © 2025 Tangled Trails Gear - All Rights Reserved.

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